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FAQ - Frequently Asked Questions

Why can't I read barcodes even though I have a high resolution web cam?
  bcWebCam settings are optimized for the most common resolution of 640x480. When using higher resolutions, you should increase the value for the extended barcode setting Light Margin (for linear barcodes).
Alternatively you can manually set/reduce the web cam resolution (see below for details).
 
Why is the video stream preview slow and the recognition delayed?
  bcWebCam uses the highest resolution the web cam offers. If you have a high resolution web cam, this might be the reason. In most cases 640x480 is enough.
You can manually set/reduce the web cam resolution to test if it affects performance (see below for details).
 
How do I set the web cam resolution for bcWebCam?
  The standard behavior of bcWebCam is to use the best web cam resolution available. You can change this by setting special parameters in the bcWebCam.ini config file.
In section [General] edit the following entries:
CaptureWidth=640
CaptureHeight=480
Important: Be sure to set values which are supported by your web cam. Otherwise errors might occur.
 
Where do I find the config file bcWebCam.ini?
  The file is located in folder 'c:\Documents and Settings\%Username%\AppData\Local\bcWebCam\bcWebCam.ini'. If it is not there, search for bcWebCam.ini instead.
 
Is it possible to read two barcode with the same content in line?
  Not with the standard settings. Otherwise, bcWebCam would read the same barcode again and again as long as it is in focus. But it is possible to define a time period after which bcWebCam does allow the same content of a barcode again. You can configure this (with bcWebCam 2.1.0.3 or later versions) in the bcWebCam.ini.
Section [General] Entry BcGracePeriod; 0=never allow same content in line; other number=time period in milliseconds.
 
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Use the Freeware bcTester to read barcodes from image files and Adobe PDF documents. Linear barcodes are read as well as modern 2D barcodes like DataMatrix, QR Code, Aztec and PDF417.
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